Anti-Spam Policy
Last Updated: January 15, 2025
Offerzuno is committed to maintaining a communication environment that is respectful, transparent, and free from unsolicited or deceptive messaging. This Anti-Spam Policy outlines the standards we uphold for all electronic communications sent through or in connection with our services, and the expectations we place on users of our platform.
By using our services, you agree to comply with this policy in full. Violation of this policy may result in suspension or termination of access to our services.
1. Scope of This Policy
This policy applies to all electronic communications transmitted through Offerzuno's platform, including but not limited to:
— Email messages sent via our systems or using our infrastructure
— Automated notifications and transactional messages
— Marketing and promotional communications
— Messages sent to contacts imported or managed within our platform
— Any other form of digital outreach facilitated by our services
This policy applies to Offerzuno as a sender and to all users, clients, and third parties who use our platform to communicate with their own audiences.
2. Definition of Spam
For the purposes of this policy, spam refers to any unsolicited, bulk, or deceptive electronic communication. This includes, but is not limited to:
— Messages sent to recipients who have not given explicit or verifiable consent to receive them
— Bulk messages sent without a legitimate business relationship with the recipients
— Communications containing false, misleading, or deceptive subject lines, sender information, or content
— Messages that disguise their commercial or promotional nature
— Communications that lack a functioning and clearly visible unsubscribe mechanism
— Repeated messages sent after a recipient has opted out or unsubscribed
3. Our Commitment as a Sender
Offerzuno commits to the following standards in all communications we send on behalf of our business:
3.1 Consent-Based Communication
We only send marketing or promotional communications to individuals who have actively opted in to receive them. Consent is recorded at the point of collection and is not assumed from general use of our services.
3.2 Honest Identification
All communications sent by Offerzuno clearly identify the sender. We do not use misleading sender names, forged headers, or deceptive routing information. Our contact details are included in every message where required.
3.3 Clear Subject Lines
Subject lines accurately reflect the content of the message. We do not use misleading, exaggerated, or irrelevant subject lines to encourage recipients to open communications.
3.4 Unsubscribe Mechanism
Every marketing communication we send includes a clear and functional method for recipients to opt out of future messages. Unsubscribe requests are processed promptly and respected without condition.
3.5 Physical Address
Our business address is included in all marketing communications: 18 Hodgkinson St, Griffith ACT 2603, Australia.
4. User Obligations
If you use Offerzuno's platform to send communications to third parties, you are fully responsible for ensuring your messaging practices comply with this policy and all applicable laws. Specifically, you agree to:
4.1 Obtain Valid Consent
You must have verifiable, explicit consent from every recipient before sending them marketing or promotional messages through our platform. Purchasing, renting, or scraping contact lists is strictly prohibited.
4.2 Maintain Accurate Records
You must maintain records of how and when consent was obtained for each contact in your list. These records must be available upon request.
4.3 Honour Opt-Out Requests
You must process unsubscribe and opt-out requests immediately and ensure that removed contacts are not contacted again through our platform for marketing purposes.
4.4 Provide Accurate Sender Information
You must not misrepresent your identity, organisation, or the purpose of your communication. All sender names, reply-to addresses, and identifying information must be accurate and verifiable.
4.5 Avoid Prohibited Content
You must not use our platform to send communications that contain:
— Malware, viruses, or malicious code
— Phishing attempts or fraudulent offers
— Content that is unlawful, harassing, defamatory, or deceptive
— Material that infringes on the intellectual property rights of any third party
— Content that promotes illegal activities or violates any applicable law or regulation
5. Prohibited Sending Practices
The following practices are strictly prohibited when using Offerzuno's platform:
— Sending messages to purchased, rented, harvested, or scraped email lists
— Using our platform to send messages to addresses collected without consent
— Sending identical or near-identical messages in bulk to recipients who have not opted in
— Disguising the origin of messages through header manipulation or use of proxy services
— Continuing to send messages to recipients after receiving an opt-out or unsubscribe request
— Attempting to bypass spam filters through deliberate obfuscation of content or formatting
— Sending messages at a volume or frequency that constitutes abuse of our infrastructure
6. Reporting Spam
If you believe you have received a communication that violates this policy, or if you suspect that our platform is being used to send spam, we encourage you to report it to us immediately.
You may contact us at:
Email: info@offerzuno.life
Phone: +61 448 831 922
Address: 18 Hodgkinson St, Griffith ACT 2603, Australia
Please include as much detail as possible in your report, including the full message headers, the date and time of receipt, and a description of why you believe the communication constitutes spam. We investigate all reports and take appropriate action where violations are confirmed.
7. Enforcement and Consequences
Offerzuno takes violations of this policy seriously. We reserve the right to take any or all of the following actions in response to confirmed or suspected violations:
— Issue a formal warning to the account holder
— Temporarily suspend access to sending features pending investigation
— Permanently terminate the account and access to all services
— Report abusive activity to relevant authorities or industry bodies
— Pursue legal remedies where the violation causes harm to our business, infrastructure, or reputation
We may also cooperate with law enforcement agencies, internet service providers, and other organisations to investigate and address spam-related abuse.
8. Third-Party Integrations
Where our platform integrates with third-party tools, services, or communication channels, users remain solely responsible for ensuring that their use of those integrations complies with this policy. Offerzuno does not accept liability for spam or abusive communications sent through third-party systems connected to our platform by users.
9. Changes to This Policy
We may update this Anti-Spam Policy from time to time to reflect changes in our services, legal requirements, or industry best practices. When we make material changes, we will update the date at the top of this page. Continued use of our services after any changes constitutes your acceptance of the revised policy.
We encourage you to review this policy periodically to stay informed of your obligations.
10. Contact Us
If you have any questions about this Anti-Spam Policy or wish to discuss your obligations as a user of our platform, please contact us:
Offerzuno
18 Hodgkinson St, Griffith ACT 2603, Australia
Email: info@offerzuno.life
Phone: +61 448 831 922
Website: offerzuno.life